Agent Policy

Stay2Book Agent Program: Policies and Terms & Conditions

Our Approach to Agent Success

At Stay2Book, we believe in working with agents who bring value, authenticity, and good vibes to their audience. These guidelines keep things simple, fair, and focused on positive engagement.

 

Policy

 

Agent Eligibility

  • Agents must be 18+ and active on at least one social media platform.
  • Must have valid bank account for commission payout.

 

Registration & Approval

  • Register through our official Agent Portal and get your personalized Agent ID.
  • All agent applications are subject to review and approval by Stay2Book.
  • Stay2Book reserves the right to reject or revoke agent status at any time.

 

Agent Code of Conduct

  • Stay honest and respectful in all promotions — no misleading claims or over-promises.
  • Protect customer data and respect personal boundaries.
  • Keep content clean and welcoming for all audiences.
  • Agents must act ethically and respectfully in all communications.
  • Do not impersonate Stay2Book or make false guarantees to customers.

 

Agent ID Usage

  • Each agent will be provided with a unique Agent ID.
  • Customers must enter the correct Agent ID at the time of booking for tracking and commission purposes.

 

Discount Integrity

  • Your Agent ID unlocks exclusive discounts for your followers.
  • Do not misuse or duplicate Agent IDs — it may lead to suspension.

 

Marketing & Promotion

  • Assignments can be done part-time or full-time, it depends on your wishes.
  • You can do tasks online or offline, depending on your convenience.
  • Agents are encouraged to promote Stay2Book listings by sharing posts or creating your own content on personal accounts or groups on any social media platform.
  • False claims, misleading information, or offensive content in promotions are strictly prohibited.
  • We’re not responsible for content created or agent activity outside our platform.

 

Content Use

  • Share only verified Stay2Book listings, and keep links authentic.
  • Our images and content are yours to share for Stay2Book promotions only.
  • Use our visuals only to support Stay2Book promotions — not for other business uses.
  • Repurposing content outside the program isn't permitted.

 

Suspensions & Violations

  • If an agent's account violates the spirit or rules of the program, we may suspend or ban the account without notice.
  • Misuse that causes harm or confusion can lead to forfeited commissions.

 

 

Terms & Conditions 

 

Commission & Earnings

  • Commissions are only paid for successful and completed bookings made through the official Stay2Book platform with the correct Agent ID.
  • Earn commission on every booking made with your Agent ID — no hidden fees.
  • Payout requests are only paid to agents who have verified their accounts - payout payments will not be released until the agent verifies your account.
  • When making a payout payment request, please ensure that the NAME of the bank account holder is the same as the name on your agent account profile - if the data is different or conflicting, the payout payment cannot be processed.
  • 2% commission for every successful booking with your ID - Per night (Accommodation) / Per package (Tour package).
  • We are not responsible for customer bookings or payments made outside of our official platform.

 

 

Commission Payment

  • Your sales and commission statistics can be checked through your account dashboard.
  • Please communicate with our 'Support team' for your payout payment request, once your amount reaches the minimum payout (e.g., RM100) - The amount below will be carried over.
  • Payout payments will be paid by transfer to a bank account.

 

Tracking of Sales

  • Stay2Book tracks bookings using the Agent ID entered by the customer during booking.
  • Stay2Book is not responsible for failed commissions due to incorrect or missing Agent IDs.
  • We are not responsible for customer bookings or payments made outside of our official platform.

 

No Exclusivity or Employment

  • Agents are independent promoters and not official employees of Stay2Book.
  • This program does not establish any form of partnership, agency, or joint venture.
  • You can opt out anytime. We may also deactivate inactive accounts or those that don’t comply.

 

Prohibited Activities

  • Use of fake or fraudulent bookings is strictly prohibited and will result in account termination without notice.
  • Agents are not permitted and may not use keywords or brands directly related to Stay2Book (e.g., “Stay2Book Official”).

 

Changes to Program

  • Stay2Book reserves the right to update, modify, or discontinue the Agent Program at any time, with or without prior notice.

 

Account Termination

  • Stay2Book reserves the right to suspend or terminate agent accounts found violating any terms or policies.

 

Dispute Resolution

  • Any disputes related to commissions or program participation will be reviewed by Stay2Book and decisions will be final.

 

Disclaimer

  • We 'Stay2Book' are NOT travel agents.
  • We 'Stay2Book' are an online platform / website / APK for searching and booking accommodation and tour packages online.

 

Support

  • If agents have any questions or need assistance, you are advised to contact and communicate with our support team.